Collections Industry
Systems integration, implementation and end-to-end project management for collections operations across the UK and US — built on hands-on experience running a collections technology business.
Planning and delivering integrations between collections platforms and the tools around them — payment processors, CRMs, credit bureaux and internal reporting — so data moves cleanly and operations don’t stall on manual handoffs.
Turning collections and recovery data into reporting that operations, compliance and leadership can actually act on — from portfolio performance to regulatory returns.
Quality assurance and compliance support tailored to debt collection and enforcement — keeping process, documentation and system behaviour aligned to regulatory expectation.
One point of accountability from scoping through go-live, for collections operations in both the UK and US markets.